Refund Policy

Thank you for your purchase from Dry Dock Storage LLC. Please review our refund policy carefully.

1. Digital Products / Services

Due to the nature of digital products and online services, all sales are final, and we do not offer refunds once access or download has been provided, unless otherwise stated.

Exceptions may be made if:

  • The product is defective or inaccessible
  • A duplicate purchase was made
  • Required by applicable law

2. Physical Products (If Applicable)

If you sell physical goods:

  • Refund requests must be made within [10] days of delivery
  • Items must be unused, in original packaging
  • Shipping costs are non-refundable unless the item is defective

You are responsible for return shipping unless otherwise stated.

3. Subscription Services (If Applicable)

  • Subscriptions may be canceled at any time
  • Cancellation stops future billing but does not refund past charges
  • Access remains active until the end of the billing period

4. How to Request a Refund

To request a refund, contact us at drydockstorage16@gmail.comwith:

  • Your order number
  • Reason for the refund request

We will review your request and respond within 10 business days.

5. Chargebacks

Initiating a chargeback without first contacting us may result in account suspension or termination.

6. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page.